Clear and transparent shipping policies designed for secure, discreet, and efficient delivery of research-grade products.
Orders are processed within 24โ72 hours after confirmation. Processing may vary depending on batch availability.
All shipments are handled through secure and discreet logistics channels to ensure safe delivery.
Estimated delivery times vary by destination. International shipping may take longer depending on customs clearance.
All Peptidex products are strictly intended for laboratory and research use only.
Customers are responsible for ensuring compliance with local regulations before ordering.
We do not guarantee delivery delays caused by customs or external logistics factors.
Due to the nature of research-grade products, all sales are considered final unless the product arrives damaged or incorrect.
If you receive a damaged or incorrect item, please contact support within 48 hours of delivery with order details and proof of issue.
Refunds or replacements are evaluated on a case-by-case basis after verification. We prioritize product integrity and customer transparency.
