HELP CENTER

Frequently Asked Questions

Find answers to common questions about orders, shipping,
research use, and product handling at Peptidex Labs.

No. All products are strictly intended for laboratory and research purposes only.
They are not for human or veterinary use.

Orders are typically processed within 24–48 hours and shipped using secure
and discreet international delivery methods.

Yes. Certificates of Analysis (COA) are available for most batches upon request
for verification and transparency.

Due to the nature of research products, returns are limited.
Only damaged or incorrect items may be eligible for review.

Yes. All transactions are processed through secure encrypted payment gateways
to ensure customer safety and privacy.

Yes, we ship internationally. Delivery times may vary depending on location
and customs regulations.